Being able to communicate effectively is an immediate need for all the businesses regardless of their industry, size or age. A business that tends to communicate better has more improved chances of finding different unique prospects and convert them to sales to generate profits as well as expanding the market shares. Therefore, still in this remarkable technological era, there are many small and medium scale businesses that are not sure about how they should use and improve the internal or external modes of communications in the cost-effective manner.
Availability of new tools & technologies:
Choosing most appropriate communications tools, or mixing of different tools, always look quite troublesome. In this technological era, there are many large-scale businesses that have more options and better choices than before, like how they interact with their staff, customers or business partners. Some more popular technologies like the telephone or email are now being complemented frequently as they are also superseded by a couple of innovative tools in the online world. Among all these new tools, the most preferred one is Voice over Internet Protocol or VoIP these days, as it brings together all the new and old technologies to offer some affordable modes of communication for businesses as well as common people.
What exactly is VoIP?
VoIP allows people to make multiple telephone calls using the internet. So, rather than using the random landline or mobile phone, the VoIP software efficiently convert the spoken words into the digital signals, which then transmits via online. So as a result, all the VoIP users simply use the landlines or mobiles at extremely lower rates as compared to the traditional phones.
VoIP offers great significant advantages over the traditional telephone network for dynamic business communication. VoIP usually costs quite less, so all the businesses who prefer to use business VoIP phone service don’t need to the pay for line-rental costs, flag-fall, or some other associated costs with maintaining your telephone lines. VoIP users can enjoy the higher voice quality just like any mobile services. It also offers some great additional services just like the video-calling, multimedia and instant messaging. In addition, due to the increasing prevalence of multiple mobile apps for the VoIP simply means that it has the maximum flexibility of the cellular network and also the reliability of the fixed-line call.
What needs to consider first?
If you are considering VoIP for your small-scale business, you need to take care of following things first;
- Why do we need to use VoIP?
- What benefits could we get when we use VoIP for businesses?
- How can VoIP fit with the other communication channels we are already using?
- How will the staff and clients feel about using VoIP?
The answers to all the above-mentioned questions would not only help you decide whether VoIP is the best choice for your business but also how should you proceed if it’s a better option. It’s also important to remember the benefits of VoIP, such as reduced costs and greater collaboration level. That’s means we need to have clear & consistent goals in our mind on what VoIP can achieve for our businesses.
Busting common myths about VoIP:
There are many myths floating around VoIP; here are some common myths that are creating misconceptions about this specific area.
- VoIP is not secure:
VoIP systems can be efficiently secure, but it also depends upon your service providers. If the provider is offering their own network and infrastructure then it’s extremely secure, but downloadable VoIP apps are quite less secure.
- VoIP is extremely cheaper:
There are many business VoIP providers who are offering cheaper services as compare to other traditional VoIP services. However, it’s a good practice to offer inexpensive services but these should not be ridiculously cheap, the real benefits should be their advanced features, timely response, and perfect scalability.
- VoIP systems have insufficient functionality:
There are many people who believe that VoIP systems are lacking the necessary functionality but that’s not true as well. A reliable hosted VoIP service provider would be efficiently able to provide multiple amazing features like the call recording system, call details and reports, your call logs and advanced call routing facility.
- VoIP is not suitable for large-scale businesses:
VoIP is perfect for all businesses regardless of their size, age, and functionality. It’s the matter of getting right VoIP system. A business with at least 20-30 employees can get the benefit of hosted VoIP solutions, whereas the business with more than 500 employees should opt for on-site VoIP solutions.
- VoIP quality is poor:
VoIP voice is extremely brilliant if you are getting some real and reliable telecom solution provider. You may experience a bit distortion, but it doesn’t disturb the overall voice quality.
VoIP Terminator can provide sustainable and cost-efficient VoIP for your business and these solutions should be adopted by every small or large-scale organization by specifically focusing on how we should improve the business communication and make it more effective.