VoIP

/Tag: VoIP

Contemplating Two Major Terminologies of VoIP- Class 4 Softswitch and Class 5 Softswitch

By | 2018-10-01T14:16:18+00:00 |Tags: , , , , , , , |

Softswitch is a combination of software and switchboard. There are 2 types of soft switches. Firstly, Class 5 Softswitch, and Secondly Class 4 Softswitch.

A five-step survival guide for call centers

By | 2018-11-06T14:25:23+00:00 |Tags: , , , , , , |

Dealing with stress is inevitable when running a call center business, Let’s jumpstart the process by showcasing five possible ways call center management can ensure to deliver top-notch service.

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