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Fundamentals of Call Center Technologies to Support Underlying Infrastructure

Fundamentals of Call Center Technologies to Support Underlying Infrastructure

By Amber Stevens| 2018-10-02T07:46:28+00:00 May 31st, 2018|Tags: auto dialer, call center solutions, Chatbot, IP PBX, IVR, predictive dialer, real time reporting, ringless voicemail, ringless voicemail drops, voip terminator|

What are the major fundamentals of call center technologies that are the building blocks of a modern call center infrastructure?

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