IVR solutions

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How can Best VoIP Service Maximize Agent’s Productivity in a Call Center?

By | 2018-10-01T13:20:01+00:00 |Tags: , , , , , , |

Whether you are running a small or large scale call center, using several beneficial technologies can play an important role in running the operations smoothly.

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Top 5 benefits of using an IVR system

By | 2018-10-03T09:36:52+00:00 |Tags: , , , , |

The IVR System is an automated solution which routes your calls directly to the relevant agent or department. It always ensures to transfer calls to the right person in the right department only. Let's walk through the article to know more important benefits

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