Discover the signs that your business needs to switch from a premises-based to a hosted VoIP call center.
Want to make your call center a revenue-generating platform? Learn about the five technologies that are pivoting the call centers into the profit centers.
Softswitch is a combination of software and switchboard. There are 2 types of soft switches. Firstly, Class 5 Softswitch, and Secondly Class 4 Softswitch.