hosted call center solutions

/Tag: hosted call center solutions

Top 5 Technologies that can transform your Call center into a Profit Center

By | 2018-10-01T13:56:18+00:00 |Tags: , , , , , , , , |

Want to make your call center a revenue-generating platform? Learn about the five technologies that are pivoting the call centers into the profit centers.

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Contemplating Two Major Terminologies of VoIP- Class 4 Softswitch and Class 5 Softswitch

By | 2018-10-01T14:16:18+00:00 |Tags: , , , , , , , |

Softswitch is a combination of software and switchboard. There are 2 types of soft switches. Firstly, Class 5 Softswitch, and Secondly Class 4 Softswitch.