cloud based call centers

/Tag: cloud based call centers

Top Technological Advancements in Predictive Dialer Software

By | 2019-10-28T06:58:21+00:00 August 2nd, 2019|Tags: , , , |

Predictive dialer technology has made serious progress over the decades. Here are few technological advancements discussed for enhanced productivity.

Comments Off on Top Technological Advancements in Predictive Dialer Software

How is Cloud Computing Evolving and Affecting the Call Center Industry?

By | 2018-10-01T13:03:44+00:00 August 31st, 2018|Tags: , , , |

Cloud-based Call centers have a good impact on customer services as they offer exceptional lead generation and ROI as compared to premise-based call centers.

Comments Off on How is Cloud Computing Evolving and Affecting the Call Center Industry?