call center

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Can Emotion Detection Improve Customer Services in Call Center Landscape?

By | 2019-10-28T06:54:32+00:00 August 22nd, 2019|Tags: , , |

Emotion detection measures an individual’s verbal and non-verbal communication in order to understand the mood and attitude of their customers.

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5 Technology Trends Coming to Change the Future of Call Center Industry

By | 2018-12-13T13:54:35+00:00 December 13th, 2018|Tags: , , , , |

What are the latest trends for call centers, and where is the industry going in upcoming years? Explore how latest innovations can change the future of call centers

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5 important tips for choosing the best auto-dialer for your call center

By | 2018-10-26T06:04:42+00:00 October 25th, 2018|Tags: , , , , , , , , |

Here are the five tips that can help you learn, improve and grow your call center by employing right autodialer software

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How to generate surplus revenue from your call center campaign?

By | 2018-10-19T14:25:43+00:00 October 19th, 2018|Tags: , , , , , |

How does an outbound call center help generate the highest revenue and offer productive strategies to incorporate into the campaign?

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Next generation call centers- Advanced technology, customer centric and support Omni channel

By | 2018-10-01T12:47:00+00:00 September 27th, 2018|Tags: , , , , |

Using advanced call center solutions for exceptional customer support is the preliminary element to be considered for the next generation call centers.

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Top 5 Technologies that can transform your Call center into a Profit Center

By | 2019-11-05T06:26:47+00:00 August 1st, 2018|Tags: , , , , , , , , |

Want to make your call center a revenue-generating platform? Learn about the five technologies that are pivoting the call centers into the profit centers.

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Tips for choosing right auto dialer software for your call center business

By | 2018-10-02T08:09:27+00:00 May 28th, 2018|Tags: , , , |

Auto dialer software is the smartest solution to dial thousands of calls simultaneously. Most of the call centers tend to choose the solution because of its numerous features. Click here to learn why Auto dialer is the best option for your call center business

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Hosted vs installed VoIP; which is right for your call center?

By | 2018-10-03T08:47:37+00:00 April 13th, 2018|Tags: , , , , , |

Hosted VoIP solutions changed the way we communicate with users. Before considering hosted VoIP or on-premise solution, let's have a look at the detailed guide for smooth operations.

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