call center solutions

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5 Technology Trends Coming to Change the Future of Call Center Industry

By | 2018-12-13T13:54:35+00:00 |Tags: , , , , |

What are the latest trends for call centers, and where is the industry going in upcoming years? Explore how latest innovations can change the future of call centers

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How Artificial intelligence can change the nature of call center work in 2019?

By | 2018-11-09T11:24:10+00:00 |Tags: , , , |

Find out how artificial intelligence is simplifying the nature of call center work and contributing towards the growth of call center industry

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How to generate surplus revenue from your call center campaign?

By | 2018-10-19T14:25:43+00:00 |Tags: , , , , , |

How does an outbound call center help generate the highest revenue and offer productive strategies to incorporate into the campaign?

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Next generation call centers- Advanced technology, customer centric and support Omni channel

By | 2018-10-01T12:47:00+00:00 |Tags: , , , , |

Using advanced call center solutions for exceptional customer support is the preliminary element to be considered for the next generation call centers.

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Implementation of Artificial Intelligence and cloud based call center solutions for extensive growth

By | 2018-10-01T12:49:14+00:00 |Tags: , , , |

By deploying advanced cloud-based call center solutions, companies are seamlessly able to integrate their virtual agents with essential long-term benefits.

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Marketing to Millennials- Avoid these Call center Mistakes while Interacting with Millennials

By | 2018-10-01T12:59:19+00:00 |Tags: , , , , |

There are only 35% of the millennials who choose to contact the live agent. It's important to avoid some mistakes that lead to serious consequences.

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How is Cloud Computing Evolving and Affecting the Call Center Industry?

By | 2018-10-01T13:03:44+00:00 |Tags: , , , |

Cloud-based Call centers have a good impact on customer services as they offer exceptional lead generation and ROI as compared to premise-based call centers.

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Wholesale Termination- A Next Big Thing in the Global Business Marketplace

By | 2018-10-01T13:10:54+00:00 |Tags: , , , , , |

Wholesale termination is considered to bring evolution not only in the call center industry but also in the global business marketplace.

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