call center solutions

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Contemplating Two Major Terminologies of VoIP- Class 4 Softswitch and Class 5 Softswitch

By | 2018-07-16T11:13:01+00:00 July 16th, 2018|Categories: Blog|Tags: , , , , , , , |

Softswitch is a combination of software and switchboard. There are 2 types of soft switches. Firstly, Class 5 Softswitch, and Secondly Class 4 Softswitch.

These 4 strategies can help you setup a call center for small business in the Philippines

By | 2018-07-06T10:38:49+00:00 June 25th, 2018|Categories: Blog|Tags: , , , , , |

Call centers in the Philippines have improved the businesses in many possible ways, follow latest strategies to run the operations smoothly.

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5 Reasons Why You Ought to Invest in Ringless Voicemail

By | 2018-07-06T10:39:28+00:00 June 19th, 2018|Categories: Blog|Tags: , , , , , |

When it comes to marketing techniques, we have plenty of options to choose from and make our brand worth recognized in the business marketplace. But to find out why you ought to choose the technique is the real struggle, Ringless Voicemail is one of those techniques that help you promote your brand more effectively.

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A Step-by-Step Guide to Setting up A Call Center in India

By | 2018-07-06T10:39:55+00:00 June 12th, 2018|Categories: Blog|Tags: , , , , , |

Setting up a call center in India includes different elements to consider that might contribute to the success of your operations, as developing a call center creates the high level of customer engagement, increase ROI and improve lead sales and generation.

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5 Best Ringless Voicemail Techniques That Lead to Close Sales

By | 2018-07-06T10:40:32+00:00 June 4th, 2018|Categories: Blog|Tags: , , , , |

Ringless Voicemail offers best solutions to communicate with your customers effectively without even distracting them from their daily routines. But in order to deliver a voice message, you need to choose some meaningful techniques that can help you close more deals.

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Fundamentals of Call Center Technologies to Support Underlying Infrastructure

By | 2018-07-06T10:40:54+00:00 May 31st, 2018|Categories: Blog|Tags: , , , , , , , , , |

What are the major fundamentals of call center technologies that are the building blocks of a modern call center infrastructure?

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Ringless voicemail; a secret lead generation method adapted by call centers

By | 2018-07-06T10:41:21+00:00 May 30th, 2018|Categories: Blog|Tags: , , , |

Ringless Voicemail is an innovative technology that is prevailed among different small scale and large scale companies especially call centers. It is a helpful tool for generating sales and leads and increase ROI as well. Click here to learn more details

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How is VICIDial helpful for generating valuable leads?

By | 2018-07-06T10:42:07+00:00 May 25th, 2018|Categories: Blog|Tags: , , , , |

VICIDial is an open source call center software which connects the agent with the customer immediately without any delaying. The software is helpful maximizing ROI and generates valuable leads in the short time period. Click here to learn more

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Call center technology predictions for 2019 and onward

By | 2018-07-06T10:52:22+00:00 May 22nd, 2018|Categories: Blog|Tags: , , , |

The call center industry is continued to grow and has been reshaping its tools and techniques; here are a few predictions that will bring the revolution in call center world as each trend is going to impact in its own unique way

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3 important reasons to use VICIDial software solution for call center

By | 2018-07-06T10:53:15+00:00 May 18th, 2018|Categories: Blog|Tags: , , , , , , |

Call center software is one of the most important tools for small to large scale business. VICIDial is one of them which is an open source software solution and a most popular and first choice of call center owners. Click here to read why VICIdial is important to install and configure with the help of VoIP solution providers

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