call center software

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These 4 strategies can help you setup a call center for small business in the Philippines

By | 2018-07-06T10:38:49+00:00 June 25th, 2018|Categories: Blog|Tags: , , , , , |

Call centers in the Philippines have improved the businesses in many possible ways, follow latest strategies to run the operations smoothly.

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5 Reasons Why You Ought to Invest in Ringless Voicemail

By | 2018-07-06T10:39:28+00:00 June 19th, 2018|Categories: Blog|Tags: , , , , , |

When it comes to marketing techniques, we have plenty of options to choose from and make our brand worth recognized in the business marketplace. But to find out why you ought to choose the technique is the real struggle, Ringless Voicemail is one of those techniques that help you promote your brand more effectively.

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Call center technology predictions for 2019 and onward

By | 2018-07-06T10:52:22+00:00 May 22nd, 2018|Categories: Blog|Tags: , , , |

The call center industry is continued to grow and has been reshaping its tools and techniques; here are a few predictions that will bring the revolution in call center world as each trend is going to impact in its own unique way

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Integrated call center solutions for your business

By | 2018-07-06T10:55:40+00:00 May 8th, 2018|Categories: Blog|Tags: , , , , |

Whether your organization is just launching a Call Center, or it is already an integral part of your business operations, Integrated Call Center (ICC) solution can meet your needs and create a Unified Communication platform to integrate with your business processes. Click here to learn more

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Importance of real-time monitoring in call centers

By | 2018-07-06T11:13:09+00:00 April 12th, 2018|Categories: Blog|Tags: , , , , |

It is a big challenge to manage a call center well enough so that customer service and productivity are always at high levels. Real-time monitoring, however, can assist your call center to keep proper track of all the agents so that quality is not compromised at any cost. Learn more here

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5 must have call center softwares for better customer service

By | 2018-07-06T11:13:50+00:00 April 9th, 2018|Categories: Blog|Tags: , , , |

There are different technological advancements that have made call centers more efficient and effective. Using reliable call center software solutions can help you boost productivity and enhance customer experience. Click here to know more about the call center software

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Top innovations your call center needs right now

By | 2018-07-06T11:14:11+00:00 April 5th, 2018|Categories: Blog|Tags: , , , , , |

What are some innovative ways your call center can adapt to take the business to the new levels? Consider adding these top innovations for more productivity.

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Top 5 benefits of using an IVR system

By | 2018-07-06T11:15:26+00:00 April 2nd, 2018|Categories: Blog|Tags: , , , , |

The IVR System is an automated solution which routes your calls directly to the relevant agent or department. It always ensures to transfer calls to the right person in the right department only. Let's walk through the article to know more important benefits

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5 advantages of a cloud based call center

By | 2018-07-06T11:16:18+00:00 March 29th, 2018|Categories: Blog|Tags: , , , , |

Setting up a cloud-based call center requires much less financial input. as compared to on on-premise call centers which require a staggering amount of capital for availing of hardware, an office, hiring an IT team, etc. Let's explore the top advantages revealed by VoIP Terminator

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Top 5 types of automated dialing technology

By | 2018-07-06T11:33:02+00:00 March 16th, 2018|Categories: Blog|Tags: , , , , |

Auto dialer and predictive dialer are one of the most important automated dialing technologies used in call centers. Let's walk through this articles to explore some more technologies.

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