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GOautodial Hosting & Support

/GOautodial Hosting & Support
GOautodial Hosting & Support 2018-05-23T09:56:02+00:00

GOautodial Hosted Service

Call Center Technology Optimized

Supervisor Management

Real-time Dashboard
Listen-in, barge-in
Force log-out
Reports and analytics

Call Recording & Voice Log Storage

Full call recordings or on-demand
Option to store call recordings on your own NAS/FTP.

Lead Management

Upload and download of customer lists
Leads filtering
Leads recycle
Internal DNC and blacklist
Leads timezone restrictions

Campaign Management

Multi-lead list per campaign
Campaign defined scripts
Custom caller ID – campaign specific
Custom call statuses and call dispositions
Hotkeys for quick hangup and call dispositions
Filter leads (dynamically exclude numbers from lists)

Call Management

Dedicated direct calling user extensions
Personal voicemails & Team voicemails
Outbound calls – Manual, preview and predictive
Inbound calls – Automated call distribution (ACD)
Blended calls (inbound and outbound)
Scheduled callbacks (manual & auto)
3-way conference and call transfers
Interactive voice response (IVR) with campaign/queue
Broadcast and survey dialing

Additional Enhancements

WebRTC for voice calling right inside your web browser
Database backup and redundancy
High-availability (HA) configuration
Support multi-offices and BPO working
API and web services based integrations (into CRM)

Compliance

US, UK and Australia telemarketing compliance
Drop timer with safe-harbor message for FTC compliance

Team Management

Multi-group, multi-campaign assignments
Skill-rating based agent priority routing
Support remote and mobile workers

Support

Pay as you need support
Packaged support plans – to suit all user types
Customizable support & Managed services solutions

Security

Protection against SIP brute force attacks
Call encryption support via TLS
Protection against HTTP DOS or brute force attacks
Web application firewall

Our Pricing Plans

Choose from our four packages to start your 30-days free trial

Go Manage 10

10 Users
24/7 priority technical support

$38 USD
monthly

Proactive systems monitoring and maintenance
– Remote login
– Troubleshooting
– Ticket support
– Chat support
– Emergency phone support
Email Support
Basic Billing
Voice Mail Detection

Signup

Go Manage 20

20 Users
24/7 priority technical support

$73 USD
monthly

Proactive systems monitoring and maintenance
– Remote login
– Troubleshooting
– Ticket support
– Chat support
– Emergency phone support
Email Support
Basic Billing
Voice Mail Detection

Signup

Go Manage 40

40 Users
24/7 priority technical support

$129 USD
monthly

Proactive systems monitoring and maintenance
– Remote login
– Troubleshooting
– Ticket support
– Chat support
– Emergency phone support
Email Support
Basic Billing
Voice Mail Detection

Signup

Go Enterprise

100 Users
24/7 priority technical support

$320 USD
monthly

Proactive systems monitoring and maintenance
– Remote login
– Troubleshooting
– Ticket support
– Chat support
– Emergency phone support
Email Support
Basic Billing
Voice Mail Detection

Signup

Try it Now

Free Trial

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Summary
GOautodial
Service Type
GOautodial
Provider Name
VoIP Terminator,
6564 Loisdale Court, Suite 600-D,Springfield,VA-22150,
Telephone No.+ 1 (888) 887 7917
Area
United States, Canada, United Kingdom, India, Bangladesh, Philippines, South America
Description
VoIP Terminator offers hosted and managed Goautodial which is an innovative dialer technology for the call centers to achieve more out of every call.