call center services

/Tag:call center services

Hosted vs installed VoIP; which is right for your call center?

By | 2018-04-13T07:33:17+00:00 April 13th, 2018|Categories: Blog|Tags: , , , , , |

Hosted VoIP solutions changed the way we communicate with users. Before considering hosted VoIP or on-premise solution, let's have a look at the detailed guide for smooth operations.

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A five-step survival guide for call centers

By | 2018-03-27T08:31:51+00:00 March 27th, 2018|Categories: Blog|Tags: , , , , , , |

Dealing with stress is inevitable when running a call center business, Let’s jumpstart the process by showcasing five possible ways call center management can ensure to deliver top-notch service.

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Best tips to run a successful Press 1 campaign

By | 2018-03-15T05:38:28+00:00 March 15th, 2018|Categories: Blog|Tags: , , , , |

Press 1 campaign can give your customers the option of dialing 1 if they want to talk to the customer service representatives. If you want to run this campaign successfully, click here to learn more details

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